Careers

Skin Deep Med Spa PLLC, a prestigious high-end medspa renowned for its exceptional services and high standards. We are seeking talented and passionate service providers to join our fast-paced team. If you are dedicated to providing top-quality treatments, have an eye for detail, and thrive in a high-energy environment, we want to hear from you!

Esthetician/Laser Technician

Job Title: Esthetician/Laser Technician

Location: 1212 Wildwood Ave. Suite B Jackson, MI 49202

About Us:

Skin Deep Med Spa PLLC, a prestigious high-end medspa renowned for its exceptional services and high standards. We are seeking a talented and passionate Esthetician to join our fast-paced team. If you are dedicated to providing top-quality skincare treatments, have an eye for detail, and thrive in a high-energy environment, we want to hear from you!

We are looking for an experienced Medical Esthetician with a minimum of 2 years of experience for this roll. Certification in hydrafacial, microneedling, dermaplaning and lasers required. Product Knowledge of ZO skin health and Jan Marini would be helpful.

Mission statement:

Skin Deep Day Spa is a sanctuary where guests can relax, rejuvenate, and gain confidence through results-driven skincare and wellness. We provide chemical peels, microneedling, hydrafacials, luxurious facials, waxing, and massage services in a tranquil and welcoming environment.

Vision: To be the number one med spa that our community of Jackson, Michigan thinks of for a high-end experience and results driven treatments with skincare and wellness.

Core Values: Gratitude, honesty and integrity, standard of Excellence, loyalty, lead with kindness, positive team and family spirit, open and honest communication and enjoy your work and celebrate the small wins.

Responsibilities:

Treatments: Perform a variety of esthetic procedures, including Laser treatments, microneedling, hydrafacials, dermaplaning , chemical peels, waxing and other skincare treatments, tailored to meet the specific needs of our clients.

Laser Treatments: Perform esthetic laser treatments with precision and care.Stay updated on the latest techniques and technologies in laser aesthetics.

Product Knowledge: Stay up-to-date with the latest skincare products and treatments. Educate clients about proper skincare routines and recommend suitable products to enhance their overall experience.

Client Consultation: Conduct thorough consultations with clients to assess their skincare needs and concerns. Customize treatments and provide expert recommendations for maintaining healthy skin.

High Standards: Uphold the spa’s reputation for excellence by maintaining the highest standards of cleanliness, hygiene, and professionalism. Ensure that treatment rooms and equipment are sanitized and well-maintained at all times.

Sales and Upselling: Promote skincare products and upsell services to enhance the client experience and contribute to the spa’s revenue goals.

Client Relationships: Build and maintain strong, positive relationships with clients. Provide exceptional customer service, address client concerns professionally, and ensure client satisfaction.

Team Collaboration: Collaborate effectively with other spa professionals, such as massage therapists, to create a seamless and integrated spa experience for clients.

Qualifications:

Esthetics License: Valid esthetics license in Michigan. Certifications in microneedling, hydrafacials, dermaplaning and lasers.

Experience: Minimum of 2 years of experience as a practicing Esthetician, preferably in a high-end medspa.

Product Knowledge: Proficiency in skincare products, treatments, and industry trends. ZO skin health and Jan Marini knowledge would be ideal.

Customer Focus: Exceptional customer service skills and the ability to build rapport with clients.

Professionalism: Impeccable grooming and presentation. Punctuality and reliability are essential.

Sales Skills: Strong sales and upselling abilities with a focus on enhancing the client experience.

Team Player: Ability to work collaboratively in a team-oriented environment.

Benefits:

Competitive compensation package with commission opportunities.
PTO
Retirement match
Ongoing training and professional development opportunities.
Discounts on spa services and products

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and skills to erin@skindeepspajackson.com Please include “Esthetician Application” in the subject line. Applications will be accepted until April 15th. You can expect an email or call from us between 7-10 days (about 1 and a half weeks) of application submission.

Skin Deep Med Spa PLLC is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

We thank all applicants for their interest in Skin Deep Med Spa PLLC, but only those selected for an interview will be contacted. NO PHONE CALLS PLEASE

Join our team and be part of an upscale medspa that values trust, creativity, and exceptional service. Elevate your esthetics career with us!

Assistant Office Manager

About Us:

Skin Deep Med Spa PLLC is a reputable and high-end spa dedicated to providing exceptional beauty and wellness services to our valued clients. We pride ourselves on delivering outstanding customer experiences and staying at the forefront of the latest trends and techniques in the beauty industry. We are currently seeking a full time highly motivated and experienced Assistant Office Manager to join our team and contribute to the continued success of our spa.

Company Mission statement:

Skin Deep Med Spa is a sanctuary where guests can relax, rejuvenate, and gain confidence through results-driven skincare and wellness. We provide chemical peels, microneedling, hydrafacials, luxurious facials, waxing, and massage services in a tranquil and welcoming environment.

Vision: To be the number one med spa that our community of Jackson, Michigan thinks of for a high-end experience and results driven treatments with skincare and wellness.

Core Values: Gratitude, honesty and integrity, standard of Excellence, loyalty, growth mindset, lead with kindness, positive team and family spirit, open and honest communication and enjoy your work and celebrate the small wins.

Responsibilities:

Team Leadership-Manage and lead a team of aestheticians, massage therapists and support staff. Provide guidance, training, and motivation to ensure high levels of productivity and customer satisfaction.

Client Relations-Build and maintain strong relationships with clients, ensuring exceptional customer service and satisfaction. Address client inquiries, concerns, and feedback in a professional and timely manner.

Client Resolution: Resolve conflicts among employees and clients professionally and tactfully.

Operational Excellence– Oversee daily spa operations, including employee scheduling, inventory management, and maintenance of spa equipment. Ensure that the spa is clean, organized, and well-maintained at all times.

Quality Control– Ensure that all services provided, and service providers meet the spa’s high-quality standards. Monitor staff performance and provide coaching and feedback as necessary. Conduct one-one performance meetings with staff. Create goals and incentives.

Budget Management-Manage the spa’s budget effectively, controlling expenses and maximizing profitability. Monitor financial reports, analyze trends, and implement corrective actions as needed.

Supervise Front Desk Operations: Monitor daily activities at the front desk, ensuring receptionists are providing excellent customer service, managing appointments efficiently, and maintaining a welcoming atmosphere for clients. Create weekly and monthly goals then follow up with performance meetings to get proper feedback from the front team.

Receptionist: Perform receptionists’ duties and be proficient with the front desk operations. Regularly working at the front desk to ensure an effective client experience.

Compliance-Ensure compliance with local regulations, health and safety standards, and spa policies and procedures.

Training and Development-Stay updated on industry trends and advancements. Provide ongoing training and professional development opportunities for spa staff to enhance their skills and expertise.

Onboarding: Onboard and train new employees

Networking: Attending Networking events and trade shows

Marketing: Effective with marketing, creating emails , producing fresh and new ideas to bring in new clients.

Social Media: Proficiant with social media, capcut and talking on stories.

Qualifications:

-Proven experience as an office Manager or similar role in a fast-paced, high-end environment.

-Strong leadership and communication skills.

-Excellent customer service and interpersonal abilities.

-Knowledge of trends, techniques, and products keeping an eye out for potential changes in your market, but also spotting opportunities where your business can grow.

-Proficient in spa management software and basic computer applications.

-Business awareness and budget management skills.

-The ideal candidate will have a passion for the beauty industry, excellent leadership skills, problem solving skills and a proven track record in spa management.

Benefits:

-Competitive salary

-Ongoing training and career development opportunities.

-Employee discounts on spa services and products.

-Supportive and positive work environment.

-PTO

-Simple retirement plan and company match

-Continued Education allowance

Salary: Competitive, based on experience and qualifications

($19.25-$21 per hour)

How to Apply:

Interested candidate are invited to submit their resume and a cover letter detailing their relevant experience and skills to (Erin@skindeepspajackson.com). Please include “Office Manager Application” in the subject line. Applications will be accepted until (March 10, 2025). You can expect an email or call from us between 3-4 days of application submission.

Skin Deep Med Spa PLLC is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

We thank all applicants for their interest in Skin Deep Med Spa PLLC, but only those selected for an interview will be contacted.

Front Desk Receptionist and Administrative Assistant

Are you passionate about the beauty industry? Do you thrive in a fast-paced environment? We are looking for a skilled and enthusiastic Front Desk Administrator to join our high-end, fast-paced spa team. As the first point of contact for our clients, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our spa.

Company Mission statement:

Vision: To be the number one med spa that our community of Jackson, Michigan thinks of for a high-end experience and results driven treatments with skincare and wellness.

Responsibilities:

Warmly Greet Clients: Welcome clients with a friendly attitude and ensure they have a pleasant experience from the moment they step into the spa.

Appointment Scheduling: Manage appointment bookings efficiently, coordinating with service providers to optimize schedules and accommodate client requests.

Customer Service: Provide outstanding customer service by addressing client inquiries, resolving complaints, and ensuring client satisfaction.

Payment Processing: Handle cash and electronic payments accurately, issue receipts, and maintain a balanced cash register.

Spa Maintenance: Maintain the cleanliness and organization of the reception area and beyond, ensuring it reflects the high-end image of the spa. Maintain laundry and keep rooms stocked.

Product/Service Knowledge: Stay informed about spa services, products and promotions to effectively promote and upsell to clients.

Administrative Tasks: Assist in various administrative tasks, such as maintaining client records, inventory management, and ordering supplies when necessary.

Multi-Tasking: Handle multiple tasks simultaneously, including answering phones, managing walk-ins, and supporting spa staff as needed.

Assist Manager: Assist Manager with tasks such as posting job openings, producing fresh ideas on how to run the front desk effectively.

Social Media: Assisting with our social media page, answering questions, creating posts and stories, must be comfortable talking on our stories.

Requirements:

Proven experience in a similar role, preferably in a fast-paced, high-end spa.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Attention to detail and a passion for delivering exceptional customer service.
Proficiency in using spa management software and basic computer skills.
Flexibility to work evenings, weekends, and holidays as needed.
Experience in high-end sales
Valid driver license and vehicle to run errands.
Experience in social media and cap cut

Salary: Competitive, based on experience and qualifications ($17-$18- per hour)

Benefits:

Competitive salary and performance-based incentives.
Opportunity for professional development and training.
Discounts on spa services and products.
A supportive and collaborative team environment.
Career advancement opportunities within the company.

If you are a dedicated professional with a passion for the beauty industry and excellent customer service skills, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your relevant experience. Include 3 professional references with your current supervisor as one to skindeepspajackson@gmail.com with the subject line “Front Desk Administrator Application-(Your Name)”. No phone calls please.

Skin Deep Med Spa PLLC is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

We thank all applicants for their interest in Skin Deep Med Spa PLLC, but only those selected for an interview will be contacted.

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